VISION + POLICY | Hi Performance Machine

VISION STATEMENT

At Hi Performance Machine & Metals our vision is to be a leader in precision CNC machining. We are known for our commitment to quality, innovation, and customer satisfaction. Hi Performance Machine & Metals Inc. aims to provide clients with the highest quality products, delivered on time and within budget. We continually invest in the latest technology and processes to remain at the forefront of the industry. Hi Performance Machine & Metals goal is to be a valued partner to clients, contributing to their success and growth.

QUALITY POLICY

Hi Performance Machine & Metals Inc. and its employees are committed to exceeding customers expectations by producing high quality products that satisfy customers needs. Frequent communications with the customer ensures the quality of the product and that the requirements are met. This is carried out through continuous improvement of internal processes, and controls. We strive to satisfy all of the applicable requirements of ISO 9001:2015.

PRIVACY POLICY

What We Collect

Information you send us: your name, company, email, phone number, and any drawings or project details you share when requesting a quote.
Basic website data: our website platform (Wix) automatically collects things like your browser type, device, and pages visited.

How We Use It

We use your information only to respond to you, prepare quotes, complete and ship orders, and keep our website running. We do not sell or rent your information, and we do not use it for advertising.

We share it only with service providers who help us run our business (such as our website host, email provider, shipping carriers, or outside finishing vendors for your job), or when required by law.

Cookies

Our website uses cookies, which are small files that help the site work properly and show us basic visitor statistics. We don't use them for advertising or to track you on other sites. You can turn off cookies in your browser settings, though parts of the site may not work as well.

Your Drawings and Data

We keep customer drawings and project information confidential and share them only as needed to complete your job. Please don't send export-controlled (ITAR/EAR) data by regular email. Contact us first so we can arrange a secure transfer.

Your Choices

You can contact us anytime to see, correct, or delete the personal information we have about you, except for records we're required to keep. California residents can make these requests under California law, and we honor Global Privacy Control signals.

Our site is meant for businesses and is not directed at children under 13. If we update this policy, we'll post the new version here with a new effective date.